Dear Valued Customer,
At Simple Chic Concept, we prioritize your safety and security. Please be aware that apart from verifying your bank transfer payment with the **last five digits of your bank account number**, we will **never request any financial account details or credit card information** through text messages or phone calls. Additionally, we will not instruct you to visit a bank counter or operate an ATM under any circumstances.
If you receive any such calls or messages, remain cautious and do not trust unfamiliar instructions. Should you have any concerns, please contact us immediately or call the **Anti-Fraud Hotline at 165** for confirmation.
Be Alert to Suspicious Calls or Messages
When receiving calls with prefixes such as “+,” “+2,” or “+886,”exercise heightened vigilance. Be cautious of callers who may spoof numbers or impersonate legitimate organizations, including companies, banks, or judicial authorities. Avoid clicking on unfamiliar links or accepting LINE friend requests or messages from unknown sources.
Common Scam Tactics
Fraudsters may employ tactics such as claiming duplicate orders or mistaken installment payments to gain your trust, then instructing you to perform online banking or ATM operations. If the issue involves bank account matters, please contact your bank directly. Decline any requests to operate your accounts or provide personal details to reduce the risk of fraud.
Tips for Enhancing Security
- Regularly update your passwords.
- Use strong passwords (a mix of uppercase, lowercase letters, and numbers).
- Avoid entering account information on public computers.
Stay Safe
Simple Chic Concept wishes you a pleasant and secure shopping experience.
For further anti-fraud information, visit: [165 Anti-Fraud Website](https://165.npa.gov.tw/#/).
Warm regards,
Simple Chic Concept
